How can I offer help to someone filling out Glacier?

Glacier screen shots and job aids are available on Eureka under the "vendor setup" section.   There are both detailed and summary job aids for filling out the Glacier system available. 

If the foreign individual still has questions about completing the online tax program, departments should refer him/her to the NRA Tax – Office of the Controller at 617-495-8500 (option 5) or e-mail:

Please also visit a new how-to Glacier site from the Office of the Controller.