Training & Support

The Administrative Systems Assistance Program (ASAP) is designed to support the training, administrative, and transactional needs of departments and centers across FAS.  ASAP trainings and services are available at no cost to departments and centers across FAS.

Our specialists are available to train on FAS and Harvard web-based applications, and University policies and procedures. We can facilitate one-on-one or group trainings on site or accommodate groups in one of our shared on or off campus computer classrooms.

In addition, we provide administrative and transactional assistance when staff members are away from the office as well as during peak work periods. Our staff can assist with processing and/or approving all types of system-based transactions as well as handle transactional needs unique to an office.

For training related to sponsored funds, please refer to FAS Research Administrative Services.